![]() ![]() Removing the device did not change anything. The fact that I can browse the card inside the Kindle from other apps along with the fact that I can manage it using BC4 outside the Kindle leads me to suspect a problem in the implementation of the MTP protocol communication between Kindle and BC4 as it relates to non-integrated (non-primary?) storage devices, but I absolutely defer to your analysis. Until I find a resolution to this, I have been removing the MicroSD card and inserting it into a USB flash card reader and using BC4 to maintain my files that way, which works flawlessly (did I mention how critical your software is to my computer sanity? You guys are awesome. I can even browse the directory tree within BC4, but when I set a directory as the base folder, it gives me the error in the picture I attached: "Error opening folder", "Unable to load mtp://Fire/Storage device: OLE error 80042009" in the logging pane, and a popup window: "Folder Not Available". I am still able to access the Kindle in Windows Explorer and other File Management applications (XYplorer) and perform CRUD actions. ![]() As I stated, this was working perfectly until just a little while ago. ![]() The parameter I was using to access it with BC4 was the address: mtp://Fire/Storage device/Android/data//files/. Once that driver was installed, Windows recognized the device, recognized it as an Amazon Fire, and I was/am able to browse the file structure, create, read, update, delete, etc. THAT one gives the error "A service installation section in this INF is invalid." The driver I am using is dated 6/21/06, version 3.1). I did a manual driver install, selecting not the Acer, nor the Microsoft MTP driver, but the generic one that comes standard with Win10 (Yes it's Microsoft, but not the one that displays MS as the developer. When I first connected it, the Kindle displayed as an Unrecognized Device. I am using an Amazon Kindle Fire HD 8 (7th Generation) running Win10 Pro 圆4 Build 1809 with all patches/updates applied. ![]()
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